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Lotus Fountain Incense Holder

Lotus Fountain Incense Holder
Regular price $79.00 USD
Regular price $100.00 USD Sale price $79.00 USD
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Lotus Fountain Incense Holder
Regular price $79.00 USD
Regular price $100.00 USD Sale price $79.00 USD
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lotus fountain incense holder

★Widely Used: The backflow incense burner can be used both with incense cones and incense sticks. The cones holder can be widely used in the living rooms, bedrooms, studies, offices, meditation rooms, yoga rooms, hotels, etc


★Perfect Gift: This is the perfect gift for your family and friends on New Year's Day, Mother's Day, Valentine's Day, Thanksgiving Day, Christmas Day, and Birthday.Packed in an exquisite oriental gift box


★Workmanship: This backflow incense holder is made of high-quality Resin material, of fascinating beauty and elegance; We strictly check the handcraft during production, to ensure that you receive the perfect incense burner. A long-lasting ornament


★Function: Using the backflow incense cone in a waterfall incense burner, help purify the air, meditate and relax, relieve stress, spark inspiration and improve sleep quality


★Customer service: We provide 24-hour friendly email customer service. If you have any questions, please contact us. We will provide you with the best solution the first time


Multi-Function & Apply Occasion

Our backflow incense burner as an aromatherapy ornamental has a rich aroma and a long fragrance that helps to meditate and relax, relieve stress and improve sleep quality. Widely used in the living room, bedroom, study, office, meditation room, yoga room, temple, etc, it can create a comfortable atmosphere and purify the air.


How to use it?

Choose a flat, windless place, such as a table or nightstand, and make sure that no air flows through, such as air conditioning or fans.

Ignite the sharp portion of the top of the incense cone and observe if the smoke is flowing from the bottom hole.

Align the hole at the bottom of the incense cone with the hole at the top of the incense holder for optimum flue gas flow.

The smoke will slowly stream down, and a dreamlike waterfall shows.


Why choose our backflow incense burner?

You can use it to help purify the air, meditate and relax, relieve stress, spark inspiration and improve sleep quality,a great addition for good sleeping.

It is easy to clean since it can be washed with water, or directly wipe it with plaster.

  • At myincensewaterfall.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@myincensewaterfall.com, you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Who pays the return costs?

return case

Who pays the return cost?

Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.

myincensewaterfall.com

Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?

The buyer

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at myincensewaterfall.com is free, according to the aforementioned conditions, there is no supply charge.

  

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform myincensewaterfall.com  by email, sending your return request to info@myincensewaterfall.com. must include the following information: the order number, the product reference, and the reason for the return. 

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.

Step 4. The refund term is within 10 days. myincensewaterfall.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@myincensewaterfall.com.

 

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@myincensewaterfall.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

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